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Frequently Asked Questions

• Do press-on false eyelashes damage natural lashes?
  No, Press On lashes do not damage natural eyelashes. The adhesive is soft and flexible, so they stay on without pulling out your lashes. Over time, the adhesion naturally decreases due to sebum, creams, or serums. A few natural lashes may fall out, but these are usually mature lashes at the end of their cycle.
• How long can you wear them for?
  If applied correctly, false eyelashes can last up to 7 days. Rubbing your eyes or exposing them to serums or oils may reduce their wear time.
• Can they get wet?
  Yes, Press On lashes can get wet. If they do, use our MINI FAN to dry them and re-tighten if necessary.
• Can you do sports with Press On nails?
  Yes! The lashes are completely sweat-proof. Just avoid prolonged steam in the sauna to fully enjoy the 7 days.
• Can they be reused?
  If a segment detaches, you can re-glue it to extend wear by a day or two. Once the glue no longer holds, the segment can be discarded.

• What do I need to get started?
  You only need our APPLICATOR TWEEZERS. For best results, we also recommend our cleansing foam (cleansing before application), our CLEANSING OIL (easy removal), and our EYELASH CURLER.
• How to apply Press On false eyelashes?
  For perfect application, consult our detailed tutorial in the Lash Artist Guide section. There you will find all the steps, mistakes to avoid, and expert tips for adjusting the lashes to your eye shape. Become your own Lash Artist.
• How do I remove them?

  No remover, just our cleansing oil.

  Apply a few drops of our Cleansing Oil to the base of the lashes, as close as possible to the pre-glued band. Leave on for 2 minutes to dissolve the adhesive, then gently pull: the lashes will slide off on their own.

  For any residue, wipe a cotton pad soaked in oil along the lash line.

• What not to do
  • Position false eyelashes above natural lashes
  • Pick them up by their adhesive band
  • Place them on the mucous membrane
  • Touch the adhesive band with your fingers
  • Do not align the false eyelashes
  • Space the false eyelashes too far apart

• What are the delivery times?

  Shipping
  Orders placed before 12 PM (noon) are shipped the same day. Orders placed after 12 PM (noon) are shipped the next day.

  Delivery Times
  Colissimo home delivery — 1 to 2 business days
  Mondial Relay (pickup point) — 3 to 5 business days

  Tracking
  An email with a tracking link is sent as soon as your order ships.

• Is delivery free?

  Enjoy free delivery on orders over €50 in metropolitan France. Shipping costs for other destinations are calculated at checkout.

• How do I track my order?
  An email with a tracking number is sent to you upon shipment. You can track your package from your customer account.